Refund policy

Return & Refund Policy

Thank you for shopping with us. We want you to have a smooth and satisfying shopping experience. Please read our Return & Refund Policy carefully.

Returns

We accept returns within 7 days of product delivery.

To be eligible for a return:

The item must be unused and in original condition

The product must be returned with original packaging

Proof of purchase/order confirmation is required

Non-Returnable Items

The following items are not eligible for return:

Used or damaged products caused by customer misuse

Personal care or hygiene products

Customized or special-order items

Products marked as non-returnable

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos for verification.

Refund Process

Once your returned item is received and inspected:

Approved refunds will be processed within 5–7 business days

Refunds will be sent to the original payment method

For Cash on Delivery orders, refunds may be processed via bank transfer or store credit

Return Shipping

In some cases, customers may need to pay return shipping charges

If the mistake is from our side (wrong or damaged product), return shipping charges will be covered by us

Cancellation Policy

Orders can be cancelled before shipment

Once the order is shipped, cancellation may not be possible

Late or Missing Refunds

If you have not received your refund after the processing time:

Check your bank account again

Contact your payment provider or bank

If the issue continues, contact us for support

Contact Us

For return or refund support, contact us:

Email: yourstore@email.com

Phone: +91-XXXXXXXXXX

Thank you for shopping with us.